If any publication can lay out what managing is, it’s the Wall Street Journal, and according to the Journal, “The manager’s job is to plan, organize and coordinate.” As for coaching, as I say in another post, a coach’s job is to be a partner who engages the client in creating results that matter to them. Whereas the manager often supervises and tells his or her people what to do, the coach, in essence, walks alongside the client asking powerful questions about what the client wants, believes, sees as options and ultimately will commit to doing.
Both the manager and coach can also encourage the other person plus hold them accountable to getting things done. But whereas the manager is pointing out where their people are going and how they’ll get there, the coach takes a more creative approach that allows the individual to chart and pursue their own course.
What’s cool is that managers can take on a coaching approach—it’s something I teach—and when they do, their real work becomes less about getting the job done and more about getting the job done while engaging their people in the process along the way.